Frequently Asked Questions
1- What are the main terminals in Alaska?
2- Where is the mainland terminal?
The mainland terminal is in Seattle, Washington. It is the main port where the vehicles are being loaded/unloaded.
3- Do you ship to/from Fairbanks?
Yes! Alaska Auto Transportation carries out all kind of vehicle shipment to and from Fairbanks, AK.
4- Can I have something in the vehicle during the transport?
Yes! On our standard sailings and seasonal truck options, we allow you to ship up to 100 pounds of personal belongings in your vehicle at no additional charge when you are shipping between Alaska & Seattle. This is one of the perks of using us as your carrier! Unfortunately, on routes beyond Seattle, we CANNOT allow personal effects to be shipped as the Department of Transportation forbids car carriers from hauling “freight.” If you are shipping your vehicle with personal effects please ensure that they are boxed, sealed, and secured in the backseat and trunk area only at or below the window lines with nothing in the front seats. We DO NOT take a responsibility for the belongings placed in the vehicle.
5- Do I have to be present at the pickup and delivery locations?
No! There is no special requirement for you to be present but in any case, your presence is important for you and for us as well. It is vital for you to take part in the loading or unloading process yourself.
6- Can you ship non-operable vehicles?
If your vehicle brakes, rolls, and steers we can ship an inoperable vehicle, for an additional fee. For each vehicle, the conditions are different. We will need you to call us with further details and explanation to determine the best way of handling your non-op vehicles.
7- How much gas does the vehicle need for the process?
Less than ¼ tank of fuel – no exceptions. This is a coast guard regulation (#176.905).
8- What do you transport to or from Alaska other than cars?
Alaska Auto Transportation provides services for a wide variety of vehicles. It can be a boat, an SUV, a bus or a van. Trust us one of the most important decisions of your life, Car Shipping, and you’ll not regret it!
9- Do you ship vehicles to other US states?
Of course! We provide car shipping services to and from any city/state in the US. The only thing that you are to do is to choose the destination and let us do what we are specialized in. Guaranteed auto shipping from the USA to Alaska and vice versa.
10- How do I book a shipment?
You can request a free quote online and one of our agents will get back to you with your quote. Filing this form is and will always be FREE of charge. Or you can call us at (907) 290-8899and book your auto shipping by phone. Our agents are always ready to assist you with the highest level of quality services!
11- How long will it take to transport my vehicle to or from Alaska?
The shipment process time depends on the origin and the destination of the transport. Contact us and our live agents will give you detailed information about the pickup and delivery times.